Privacy & Data Protection

    Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

    Last updated: December 2024

    Introduction

    IT Colective ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. As a Plovdiv-based digital agency working with clients across Bulgaria and the European Union, we handle personal data in line with the General Data Protection Regulation (GDPR) and applicable Bulgarian law. We encourage you to read this policy carefully so you understand what information we hold and the choices available to you.

    Information We Collect

    We collect information you provide directly to us, such as when you fill out our contact form, subscribe to our newsletter, or communicate with us. This may include your name, email address, phone number, and company information.

    Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie settings panel.

    How We Use Your Information

    We use the information we collect to provide, maintain, and improve our services, communicate with you, and comply with legal obligations.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections, restricted access to data on a need-to-know basis, and regular reviews of our security practices. While no method of transmission over the internet is completely secure, we work continuously to safeguard the information entrusted to us.

    Information Sharing

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

    Your Rights

    You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us at any time. Under the GDPR you can request a copy of the data we hold, ask us to correct inaccuracies, object to certain processing, or request that we restrict how your data is used. To exercise any of these rights, contact us and we will respond within the timeframes required by law.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at itcolective@gmail.com.

    Questions About This Policy?

    If you have any questions or concerns about our privacy practices, we're here to help.